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    FAQ

    We've been shipping to department stores and famous brands for years. We've been lucky that we have not received serious quality complaint.

    We cannot prove anything by words, but you are welcome to visit us and see our QA and QC procedure, together with all professional equipment to keep quality standard.

    We are pleased to provide sample for approval. Sample lead time is about 10-15days.

    We can apply for fumigation before exportation, but it's not necessary. The whole cabinet is made of MDF. There's no any solid wood included. 
    Australia and NewZealand are also our key market, none of our clients there require fumigation report to pass the Customs. 

    Our quotation is based on FOB Guangzhou port. We can also quote CNF or CIF is required.

    We use PU + NC painting. The paint we use is environmentally friendly and lead-free. Attached is PCP and Lead-free test report for our reference.

    We have had our painting, glue, MDF and flocked tested by Intertek. All has complained to Pro65. Please find attached PASS report.

    We can offer 2% spare parts for hardware pack and glasses for free. If you need other spare parts, please let us know then we will quote for it.